Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Barta Logistics ("Company," "we," "us," or "our") concerning your access to and use of the bartalogistics.com website and our logistics services.

By accessing or using our website and services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our website or services.

We reserve the right to modify these Terms at any time. Your continued use of our services after any changes constitutes acceptance of the new Terms.

2. Our Services

Barta Logistics provides comprehensive international freight forwarding and logistics services, including but not limited to:

• Air, sea, road, and rail freight forwarding
• Supply chain management solutions
• Customs clearance and documentation
• Warehousing and storage services
• Import and export solutions
• International relocation services
• Package and delivery solutions

Specific terms and conditions for individual services will be outlined in separate service agreements or contracts.

3. User Obligations and Responsibilities

3.1 Accurate Information

You agree to provide accurate, current, and complete information when using our services or submitting quote requests. You are responsible for maintaining the accuracy of your information and promptly updating any changes.

3.2 Lawful Use

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You must not:

• Use our services to transport illegal, prohibited, or restricted goods
• Violate any applicable laws, regulations, or industry standards
• Infringe upon the intellectual property rights of others
• Transmit harmful code, viruses, or malicious software
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the operation of our website or services
• Engage in fraudulent activities or misrepresentation

3.3 Cargo Compliance

When using our freight forwarding services, you are responsible for:

• Ensuring all cargo complies with applicable export/import regulations
• Providing complete and accurate documentation
• Proper packaging and labeling of goods
• Declaring the true nature, value, and contents of shipments
• Obtaining necessary licenses, permits, and authorizations
• Complying with customs requirements and restrictions

4. Quotes and Pricing

Quote requests submitted through our website are non-binding and subject to verification. Final pricing and service terms will be confirmed in a formal quotation or service agreement. Prices are subject to change based on:

• Actual weight, dimensions, and nature of cargo
• Route availability and carrier rates
• Fuel surcharges and currency fluctuations
• Customs duties, taxes, and regulatory fees
• Additional services requested
• Market conditions and capacity constraints

5. Payment Terms

Payment terms will be specified in individual service agreements. General payment conditions include:

• Payment is due as specified in the service agreement or invoice
• Late payments may incur interest charges and collection fees
• We reserve the right to suspend services for non-payment
• All payments are in the currency specified in the invoice
• You are responsible for all bank charges and transfer fees

6. Limitation of Liability

6.1 General Limitations

To the maximum extent permitted by law, Barta Logistics shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from delays, cancellations, or service interruptions
• Acts of third-party carriers, customs authorities, or government agencies
• Force majeure events beyond our reasonable control

6.2 Cargo Liability

Our liability for loss or damage to cargo is limited by:

• International conventions (Warsaw Convention, Montreal Convention for air freight)
• Hague-Visby Rules or Hamburg Rules for sea freight
• CMR Convention for road transport
• CIM Convention for rail transport
• The terms of our service agreement and insurance coverage

We strongly recommend obtaining comprehensive cargo insurance for high-value shipments.

6.3 Website Availability

We do not guarantee that our website will be available at all times or free from errors. We reserve the right to suspend or discontinue any part of our website for maintenance, updates, or other reasons.

7. Indemnification

You agree to indemnify, defend, and hold harmless Barta Logistics, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from:

• Your violation of these Terms
• Your violation of any applicable laws or regulations
• Your shipment of prohibited, restricted, or misdeclared goods
• Inaccurate or incomplete information provided by you
• Claims by third parties related to your cargo or shipments
• Your infringement of intellectual property or other rights

8. Intellectual Property Rights

All content on our website, including text, graphics, logos, images, software, and design elements, is the property of Barta Logistics or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from our website content without our express written permission.

9. Insurance

While we can arrange cargo insurance on your behalf, you are responsible for determining appropriate coverage levels. Our standard liability limits may not cover the full value of your shipment. We recommend:

• Obtaining comprehensive all-risk cargo insurance
• Declaring the full value of your shipment
• Understanding policy exclusions and limitations
• Maintaining appropriate business insurance coverage

10. Claims and Disputes

10.1 Claims Procedure

Claims for loss or damage must be submitted in writing within:

• 7 days for visible damage
• 14 days for concealed damage
• 30 days for non-delivery or short-delivery

Claims must include complete documentation, including commercial invoices, packing lists, delivery receipts, and photographic evidence where applicable.

10.2 Dispute Resolution

In the event of a dispute, the parties agree to:

• First attempt to resolve the matter through good-faith negotiations
• Consider mediation before pursuing litigation
• Submit to the exclusive jurisdiction of the courts of England and Wales

11. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• Acts of God, natural disasters, and severe weather
• War, terrorism, civil unrest, and political instability
• Government actions, sanctions, and regulatory changes
• Labor disputes, strikes, and lockouts
• Pandemics, epidemics, and health emergencies
• Carrier capacity constraints and equipment shortages
• Port congestion and transportation disruptions
• Cyber attacks and system failures

12. Confidentiality

We will maintain the confidentiality of your business information and shipment details in accordance with our Privacy Policy. However, we may disclose information when required by law, regulatory authorities, customs agencies, or in connection with providing our services.

13. Termination

We reserve the right to terminate or suspend your access to our website and services at any time, without notice, for:

• Violation of these Terms
• Non-payment of invoices
• Fraudulent or illegal activities
• Risk to our business operations or reputation
• Any other reason at our sole discretion

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any legal action or proceeding arising from or related to these Terms shall be brought exclusively in the courts of England and Wales, and you consent to the personal jurisdiction of such courts.

Notwithstanding the above, specific service agreements may be governed by international conventions and the laws applicable to the mode of transport.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Barta Logistics regarding your use of our website and services, superseding any prior agreements or understandings.

17. Contact Information

For questions about these Terms of Service or our services, please contact us: