Privacy Policy

1. Introduction

Barta Logistics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bartalogistics.com and use our services.

By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Request a quote for our services
• Contact us through our contact forms
• Subscribe to our newsletters or communications
• Create an account on our website
• Use our CBM calculator tool

This information may include: name, email address, phone number, company name, location, shipping details, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device type and screen resolution

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences
• Analyze website traffic and usage patterns
• Improve website functionality
• Provide personalized content

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

With your permission, we use PostHog to understand how visitors move through our website and where enquiries are abandoned. This includes analytics cookies and session recordings in which form fields and form text are masked. We do not send names, email addresses, phone numbers or message contents to PostHog. If you reject analytics, or your browser sends a Global Privacy Control signal, we only record anonymous, cookie-free page statistics. You can change your choice at any time using the Cookie Settings link in the website footer.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide logistics services, process quote requests, and communicate about your shipments
• Customer Support: To respond to your inquiries and provide customer service
• Website Improvement: To analyze usage patterns and improve our website functionality and user experience
• Communications: To send you updates, newsletters, marketing materials, and service-related announcements (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights and interests
• Security: To detect, prevent, and address technical issues and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and providing services, including:

• Email service providers (Resend)
• Website hosting and infrastructure (Vercel)
• Analytics services (Vercel Analytics and PostHog)
• Authentication services (Firebase)
• Content management systems (Sanity CMS)

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage with Firebase and Firestore

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to processing of your personal information for certain purposes
• Data Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw your consent for marketing communications at any time

To exercise these rights, please contact us using the information provided below.

7. International Data Transfers

As an international logistics company, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. GDPR Compliance (For EU/UK Residents)

For individuals in the European Union and United Kingdom, we process your personal data in accordance with the General Data Protection Regulation (GDPR) and UK GDPR. Our legal bases for processing include:

• Contract Performance: Processing necessary to fulfill our services to you
• Legitimate Interest: Processing necessary for our legitimate business interests
• Consent: Where you have provided explicit consent
• Legal Obligation: Processing required by law

You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.